Live Chat & AI Chatbot

Connect with CustomersInstantly, 24/7

Engage visitors in real-time with live chat, AI-powered chatbots, and multi-channel messaging. Turn conversations into conversions.

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3M+

Conversations

15K+

Active Teams

<30s

Avg Response

Live Chat

Real-time support

AI Chatbot

24/7 automation

Instant Response

Under 30 seconds

Multi-Channel

Web, mobile, social

15K+ Teams Trust Us
Trusted Partners

Proven by Industry Experience

Skilldeck is the result of several years of hands-on experience working with leading training brands, including:

500+
Companies Trust Us
30+
Enterprise Clients
5+
Years Experience

And 30+ other training companies

From technology to marketing to automation — Skilldeck is built on real-world challenges, not assumptions.

Powerful Chat Features

Everything you need for exceptional customer support

Live Chat Widget

Beautiful, customizable chat widget that integrates seamlessly with any website.

Available

AI Chatbot

Intelligent chatbot that handles common questions and qualifies leads 24/7.

Available

Team Inbox

Unified inbox for your entire team to collaborate on customer conversations.

Available

Instant Responses

Set up automated responses and canned replies for faster support.

Available

24/7 Availability

Never miss a lead with round-the-clock chatbot and offline message collection.

Available

Multi-Language

Support customers in their preferred language with automatic translation.

Available

Mobile App

Respond to chats on the go with our iOS and Android mobile apps.

Available

Analytics Dashboard

Track response times, satisfaction scores, and team performance.

Available

Routing Rules

Automatically route conversations to the right team or agent.

Available

See WebChat in Action

Discover how our chat platform can transform customer support

WebChat Platform Demo

See how our chat widget works

For Sales Teams

Convert Visitors into Customers

Real-time engagement tools designed to boost your sales pipeline

+35%
Conversion
3x
More Leads
<30s
Response

Chat Triggers

Engage visitors at the right moment

Lead Bots

24/7 AI-powered qualification

Book Demos

Calendar integration in chat

CRM Sync

Auto-sync with Salesforce, HubSpot

Boost Your Sales

Support Dashboard

Open Tickets
12
-8 from yesterday
Avg Response Time
28s
15s faster
CSAT Score
94%
+3% this week
First Contact Resolution
87%
+5% this month

For Support Teams

Deliver exceptional customer support with efficiency and empathy

Unified Inbox

Manage all channels—chat, email, social—in one place with smart routing.

Canned Responses

Speed up replies with templates and snippets for common questions.

Ticket Management

Convert chats to tickets, assign priority, and track resolution progress.

Customer Context

See purchase history, previous conversations, and customer details instantly.

Improve Your Support

What Our Users Say

Join thousands of businesses improving customer support

"Response times dropped from 2 hours to 2 minutes. Our customer satisfaction scores have never been higher."

Jennifer Lee

Customer Success Manager

"The chatbot handles 70% of inquiries automatically. My small team can now focus on complex issues that really need human touch."

Mark Thompson

E-commerce Owner

"The integration with our CRM is seamless. We have full context on every customer before we even start chatting."

Sarah Adams

Support Team Lead

Simple, Transparent Pricing

Choose the plan that works best for your team

Free

$0/month
  • 1 Agent
  • 100 chats/month
  • Basic customization
  • Chatbot

Pro

POPULAR
$29/agent/month
  • Unlimited chats
  • AI Chatbot included
  • Advanced analytics
  • CRM integration
  • Priority support

Enterprise

Custom
  • Everything in Pro
  • Custom AI training
  • Dedicated manager
  • SLA guarantee
  • On-premise option

Frequently Asked Questions

Common questions about our webchat platform

Just copy and paste a single line of code to your website, and you are ready to go. The whole process takes less than 5 minutes. We also offer plugins for WordPress, Shopify, and other popular platforms.
Yes! You can fully customize colors, position, greeting messages, and even add your logo. Match it perfectly to your brand identity.
Absolutely. Our chat widget is fully responsive and works beautifully on all devices. Your team can also respond to chats from our mobile app.
Yes! Our AI-powered chatbots can handle FAQs, qualify leads, and route conversations to the right team members automatically.
Track response times, customer satisfaction scores, chat volume, agent performance, and more. Export reports or integrate with your existing analytics tools.
Get Started

Start Connecting with Customers

Share your requirements and we'll help you set up live chat in minutes

Select the services you need
+91 9036707847|[email protected]

In today’s digital landscape, having effective communication with your customers is crucial. One of the most efficient ways to facilitate this interaction is through a web chat tool. A website chat tool not only boosts customer satisfaction but also enhances conversion rates, making it an essential component for businesses looking to thrive online.


Why Use a Live Web Chat Software?

Investing in live web chat software offers numerous advantages. First and foremost, it provides real-time communication, allowing your team to answer queries instantly. Unlike emails that can take hours or days to respond to, a web chat tool allows for immediate engagement. This is particularly important in a fast-paced online world where customers expect swift responses.

Furthermore, live web chat software can significantly reduce the number of abandoned shopping carts. When customers hesitate during the purchasing process, a quick chat can help alleviate their concerns, guiding them through to completion. Thus, a web chat software for websites can directly contribute to your bottom line.


Features to Look for in a Web Chat Software

Choosing the right online chat tool for websites involves understanding the features that will benefit your business most. Here are some key features to consider:

  • User-Friendly Interface: A simple and intuitive chat interface ensures that both customers and agents can communicate easily. A cluttered or complicated layout can deter customers from engaging.
  • Customizable Chat Widgets: The ability to customize your chat widget allows for integration into your website seamlessly, aligning with your brand's aesthetics. This personalization can enhance the customer journey.
  • Mobile Responsiveness: With an increasing number of users accessing websites via mobile devices, ensure your web chat tool is mobile-friendly. A responsive design means customers can chat without limitations, regardless of their device.
  • Automated Responses: Look for web chat software for websites that can offer automatic replies to common queries, freeing up your team to focus on more complex issues. This feature can save time and streamline interactions.
  • Analytics and Reporting: A good online chat tool should provide analytics to track engagement metrics. This data can be invaluable for understanding customer behavior and improving your chat strategies.

Integrating Web Chat Software into Your Business

Implementing a live web chat software on your website is relatively straightforward. Most reputable web chat tools offer easy integration processes, ensuring you can set up your system with minimal disruption to your site.

Once implemented, it's crucial to train your team on how to use the tool effectively. Ensure that they understand how to respond quickly and courteously, reinforcing the importance of creating a positive customer experience.


Conclusion

In conclusion, a robust web chat tool is an indispensable part of any modern business strategy. By incorporating a website chat tool, you enhance direct communication with your customers, which fosters loyalty and increases sales. Whether you opt for a basic chat option or a comprehensive live web chat software, the benefits in terms of customer satisfaction and engagement are undeniable. Elevate your online presence and invest in a quality web chat software for websites to take your customer service to the next level. Make the smart move today—integrate an online chat tool for websites and watch your business thrive!